Terms of Service

Last Updated: March 9, 2026

Welcome to DISANTINO. These Terms of Service (“Terms”) govern your use of the DISANTINO website located at www.disantinowater.com (the “Site”) and any purchases made through it. By accessing or using the Site, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy.

If you do not agree with these Terms, please refrain from using this Site.

General Use

This Site is operated by DISANTINO Bottled Water Trading LLC. Throughout the Site, the terms “we,” “us,” and “our” refer to DISANTINO.

By visiting our Site and/or purchasing products from us, you engage in our “Service” and agree to comply with the following Terms, including any additional policies referenced herein.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our Site.

Eligibility

By using this Site, you represent that:

  • You are at least the age of majority in your jurisdiction

  • You have the legal capacity to enter into binding agreements

  • Any information you provide is accurate and complete

We reserve the right to refuse service to anyone for any reason at any time.

Products & Availability

DISANTINO offers natural mineral water products and related goods for sale through the Site.

All products are subject to availability. We reserve the right to:

  • Limit quantities of any product

  • Modify or discontinue products without notice

  • Correct any pricing or product description errors

We strive to display products accurately, but we cannot guarantee that your device’s display of colors or packaging will be exact.

Orders

By placing an order through the Site, you agree that:

  • All billing and shipping information provided is accurate

  • You are authorized to use the payment method submitted

  • Orders may be declined, cancelled, or limited at our discretion

We reserve the right to cancel orders suspected of fraud, unauthorized activity, or resale without authorization.

Pricing & Payment

All prices listed on the Site are displayed in the applicable currency and may be subject to taxes, duties, or shipping charges depending on your location.

We reserve the right to change prices at any time without prior notice.

Payment must be received in full before orders are processed and shipped.

Shipping

Shipping timelines are estimates and may vary based on location, courier service, or external factors.

Once an order has been shipped, DISANTINO is not responsible for delays caused by shipping carriers, customs processing, or force majeure events.

Returns & Cancellations

Please refer to our Returns & Cancellation Policy available on the Site for detailed information regarding damaged items, order cancellations, and eligibility for replacements or refunds.

Intellectual Property

All content on the Site—including but not limited to:

  • Logos

  • Trademarks

  • Product designs

  • Images

  • Text

  • Graphics

  • Website layout

is the exclusive property of DISANTINO or its licensors and is protected under applicable intellectual property laws.

No content from the Site may be copied, reproduced, distributed, or used for commercial purposes without prior written consent.

Third-Party Links

Our Site may contain links to third-party websites. DISANTINO is not responsible for the content, accuracy, or practices of these external sites.

Accessing third-party websites is done at your own risk.

Limitation of Liability

To the maximum extent permitted by law, DISANTINO shall not be liable for any:

  • indirect

  • incidental

  • consequential

  • special damages

arising from your use of the Site or purchase of products.

Our liability shall not exceed the purchase price paid for the relevant product.

Indemnification

You agree to indemnify and hold harmless DISANTINO and its affiliates, directors, employees, and partners from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.

Contact Information

For questions regarding these Terms, please contact:

DISANTINO Bottled Water Trading, LLC
Office No. G06-379, The Exchange Tower, Business Bay, Dubai, UAE
Email: hello@disantinowater.com
Website: www.disantinowater.com