Returns & Cancellations
Return Policy
DISANTINO does not accept returns. While damage during delivery is rare, if your glass bottles arrive damaged and unfit for consumption, or if you received an incorrect item, please contact us within 14 days of delivery at hello@disantinowater.com with:
Your order number
Photos showing the issue
Brief description
We'll respond within 24-48 hours to arrange a replacement or refund.
Order Cancellations
Order Cancellations: You may cancel your order free of charge before items are picked for packing. Once your order has been picked, it cannot be cancelled. To request a cancellation, please email hello@disantinowater.com as soon as possible with your order number.