Terms of Service, Cookie Policy and Privacy
Our Terms
Last Updated: June 2025
Welcome to DiSantino. Your privacy and trust are our priority. This page outlines the terms governing your use of our website disantinowater.com and services, as well as how we collect, store, and process your personal data in compliance with GDPR, UAE Federal Law No. 45 of 2021 on Personal Data Protection (PDPL), and Dubai’s Electronic Transactions and Commerce Law (Law No. 2 of 2002).
By using our website, you agree to the following Terms of Service, Cookie Policy, and Privacy Policy.
1. Terms of Service
1.1 General Terms
These terms apply to all visitors, users, and customers of DiSantino Bottled Water Trading, LLC.
You must be at least 18 years old or have parental/legal guardian consent to use our services.
1.2 Products & Services
DiSantino Bottled Water Trading, LLC provides premium bottled water and related services in Dubai.
Orders placed via our website, Amazon AED or authorized distributors are subject to availability.
1.3 Governing Law & Jurisdiction
These terms are governed by the laws of the United Arab Emirates (UAE) and applicable Dubai eCommerce regulations.
Disputes shall be resolved in Dubai Courts or DIFC Courts, where applicable.
2. Cookie Policy
2.1 What Are Cookies?
Cookies are small data files stored on your device that help us enhance your browsing experience,
2.2 How We Use Cookies
We use cookies to:
✔ Improve website functionality and navigation.
✔ Analyze website traffic and user interactions.
✔ Personalize content and marketing.
2.3 Managing Cookies
You can modify or disable cookies in your browser settings. However, disabling cookies may affect website performance.
✔ GDPR & UAE Compliance: You can withdraw cookie consent at any time.
3. Privacy Policy
3.1 Data We Collect
We collect and process personal data in compliance with GDPR (EU Regulation 2016/679) and UAE PDPL.
We collect the following types of information:
A. Personal Information (Provided by You)
Name, email, phone number (for orders, inquiries, and customer support).
Billing and shipping address (for deliveries and transactions).
Payment details (securely processed via third-party payment providers).
B. Technical Data (Automatically Collected)
IP address, device type, browser information (for security and analytics).
Cookies & tracking data (with user consent).
3.2 Lawful Basis for Processing (GDPR & UAE Compliance)
We process your data based on:
✔ Your consent (e.g., subscribing to marketing emails).
✔ Contractual necessity (e.g., processing an order).
✔ Legal compliance (e.g., tax and fraud prevention).
✔ Legitimate business interests (e.g., improving our services).
3.3 How We Use Your Information
We use your data to:
Process and deliver orders efficiently.
Provide customer support and respond to inquiries.
Improve website functionality and user experience.
Send promotional offers (with your consent).
3.4 Data Retention & Protection
We retain personal data only as long as necessary to fulfill legal and business requirements.
All data is securely stored and protected against unauthorized access, modification, or disclosure.
✔ GDPR Compliance: You can request data deletion anytime.
4. Contact Information
For any concerns regarding your data, our Terms of Service, or privacy rights, please contact us:
Company Name: DiSantino Bottled Water Trading, LLC
Address: [TBD]
Email: [TBD]
Website: disantinowater.com